FAQ - Frequently Asked Questions

Professional

• I would like to purchase Foto-Mosaik-Edda.  Will the purchase of the license also include the next updates?

Database

• Do I have to make the photos in my photo collection smaller for Foto-Mosaik-Edda?
• Bei Foto-Mosaik-Edda sind die Bilder um 90° gedreht, obwohl sie im Explorer richtig dargestellt werden. Was kann ich tun?

Program Error

• While creating a photo mosaic picture I receive an error message during processing which says: "Exception calculating mosaic. Error resizing bitmap from ... to .... Message: Parameter is not valid. ..." oder "Exception calculating mosaic. Error creating output bitmap with size ... x .... Maybe size to big. ...".  What can I do?
• When I start Foto-Mosaik-Edda I receive the error message "The application failed to initialize properly (0xc0000135). Click OK to terminate the application." What can I do?
• When I start Foto-Mosaik-Edda I receive the error message: "...Font 'MS Reference Sans Serif' does not support style 'Regular'..." What can I do?

Ask a new question...
 

Professional
 

• I would like to purchase Foto-Mosaik-Edda.  Will the purchase of the license also include the next updates?

The license for the main version 6 is in effect for all updates to this version.  Improvements or new features for Foto-Mosaik-Edda will be published as updates with the new side versions (i.e. 6.6 or 6.7 or 6.8 …). The purchased license is also in effect for these updates.
A new main version 7 or higher is not planned, at the moment.

Database
 

• Do I have to make the photos in my photo collection smaller for Foto-Mosaik-Edda?

No, Foto-Mosaik-Edda automatically resizes the photos and puts them in the database. The original photos will not be altered.  After the photos are added to the database, Foto-Mosaik-Edda does not need the originals anymore.

• Bei Foto-Mosaik-Edda sind die Bilder um 90° gedreht, obwohl sie im Explorer richtig dargestellt werden. Was kann ich tun?

Foto-Mosaik-Edda wertet beim Hinzufügen der Bilder zur Datenbank die EXIF-Daten der Bilder aus. Wurde in den EXIF-Daten vermerkt, dass das Bild mit gedrehter Kamera in Hochformat aufgenommen wurde, dann dreht Foto-Mosaik-Edda das Bild automatisch vor dem Hinzufügen zur Datenbank.
Sollten Sie die Bilder vorher manuell gedreht haben (mit einem Programm welches die EXIF-Daten ignoriert und nach dem Drehen nicht korrigiert), kann es vorkommen, dass das Bild zwar richtig gedreht ist, aber in den EXIF-Daten immer noch vermerkt ist, dass es gedreht werden muss. In diesem Fall haben Sie zwei Möglichkeiten:

1. Bearbeiten Sie die Bilder mit einem Grafikprogramm, welches EXIF-Daten korrekt interpretiert und korrigiert.
2. Konfigurieren Sie Foto-Mosaik-Edda so, dass es die EXIF-Daten ignoriert. Gehen Sie dabei wie folgt vor (ab Version 6.6.x):
   • Beenden Sie Foto-Mosaik-Edda und öffnen Sie die Datei "C:\Users\<USER>\Documents\Foto-Mosaik-Edda\settings.config" mit einem Editor.
   • Editieren Sie die Zeile "<IgnoreExifData>false</IgnoreExifData>" und ändern Sie diese in: "<IgnoreExifData>true</IgnoreExifData>"
   • Speichern Sie die Datei. Foto-Mosaik-Edda ignoriert nun die EXIF-Daten beim Hinzufügen der Bilder zur Datenbank.

Program Error

• While creating a photo mosaic picture I receive an error message during processing which says: "Exception calculating mosaic. Error resizing bitmap from ... to .... Message: Parameter is not valid. ..." or "Exception calculating mosaic. Error creating output bitmap with size ... x .... Maybe size to big. ...".  What can I do?

Foto-Mosaik-Edda could not process the photo mosaic picture all at one time because the picture size (number of pixels) was too large for your computer/ operating system, and it needed too much memory.  The size of the photo mosaic picture in pixels is a result of the definition in PPI and the printing size.  Please reduce the size and the definition if possible, and then it should work. For a poster, a definition of 150 PPI is more than sufficient. On my modern PC with Windows 7 64bit up to 500 MegaPixel is possible, depending on configuration.

If you would like to creat a photo mosaic picture with a very high definition, you have the possibility to automatically divide the picture into multiple parts.  Foto-Mosaik-Edda divides your photo mosaic picture to save memory, and it processes  the individual parts one after the other.  Each part results from separate graphic data which you can, for example, put back together into a  gigapixel mosaic in photoshop later.

For more information about the terms definition and size, see the article Definition, DPI and PPI.

• When I start Foto-Mosaik-Edda I receive the error message: "The application failed to initialize properly (0xc0000135). Click OK to terminate the application." What can I do?

The .NET Framework 2.0 is probably not installed. Install the .NET Framework on your PC: Download 32bit, Download 64bit.

• When I start Foto-Mosaik-Edda I receive the error message: "...Font 'MS Reference Sans Serif' does not support style 'Regular'..." What can I do?

The font "MS Reference Sans Serif" is damaged on your system or not properly installed. If your operating system is "Microsoft Windows Vista" it can happen that during the basic installation of the operating system the font was not properly installed.  If this is the case, you have to re-install the font on the menu Control Panel/ Fonts to fix the problem.